Technical Writer
A technical writer can focus on the big picture, while not missing critical details. Because communications solutions are not always straightforward, a technical writer can analyze problems from several views, consider the short term and long term effects, and then implement the best solution.

Writing Services
My services include writing business communications, compliance documents, online help, operator procedures, policies, process guides, programmer reference, project communications, quick reference guides, service manuals, system documentation, test scripts, user guides, and websites. Additionally, I can perform software testing, usability design, quality assurance, and training.

Assignments can be short term or long term. Small or large projects are equally considered.

I can work onsite, remotely, or telecommute. To provide quality service, my home office consists of an advanced notebook computer with the most common authoring tools, such as Word and FrameMaker.

I can publish your documentation using many of the popular authoring software tools, including Acrobat, Captivate, CorelDraw, Dreamweaver, Excel, FrameMaker, FrameMaker+SGML, FrontPage, FullShot, HTML, HyperSnap, Interleaf, ISPF, Lotus Notes Domino, Nvu (open source), Paint Shop Pro, Photoshop, PowerPoint, Project, Rational ClearCase, Rational ClearQuest, RoboHelp, RoboHTML, SharePoint, Snagit, UIM (AS/400), Visio, Wiki, Word, WordPerfect, XEDIT, and XML.

I have also implemented the following documentation frameworks and standards: Cobit, Information Mapping, ISO 9002, ISO 17799, Object Modeling Technique (OMT), Sarbanes-Oxley (SOX), Storyboarding, and Unified Modeling Language (UML).